HiringHost has separate candidate, screening, and employer motions. This page helps you choose the right support path before you escalate by email.
The fastest support path starts with the right product area.
These are the fastest checks for common candidate and employer support requests.
Most issues come from using the wrong route. Candidates should use the candidate signup path, while employer workspaces must start with business-email verification.
Use the same email you used for signup, and note whether you are a candidate, employer, consultant, or staffing team when asking for help.
When you contact support, include the page you were on and what action failed. That shortens the back-and-forth significantly.
When you email support, include your role, email address, the page you were using, and the exact action that failed.