Help & Support

Get support for the exact HiringHost workflow you’re using.

HiringHost has separate candidate, screening, and employer motions. This page helps you choose the right support path before you escalate by email.

Support areas

What we can help you with

The fastest support path starts with the right product area.

Candidate and extension help

  • Candidate signup and login support
  • Extension install or connection issues
  • Visited, saved, and applied job tracking questions

Screening path help

  • Profile completion before joining the waitlist
  • Screening-waitlist questions and readiness
  • What screened status means for talent-pool visibility

Employer workspace help

  • Business-email verification and workspace creation
  • Employer type selection and recruiter assignment
  • Plan-based job posting and candidate access questions
Before you contact us

Three checks that solve most support issues

These are the fastest checks for common candidate and employer support requests.

1

Check the right workflow

Most issues come from using the wrong route. Candidates should use the candidate signup path, while employer workspaces must start with business-email verification.

2

Confirm your account context

Use the same email you used for signup, and note whether you are a candidate, employer, consultant, or staffing team when asking for help.

3

Include the exact page or action

When you contact support, include the page you were on and what action failed. That shortens the back-and-forth significantly.

Candidate quick links

Use these if your question is tied to the candidate path.

Employer quick links

Use these if your question is tied to workspace creation or hiring access.

Still need help?

Route the issue with context and we’ll pick it up faster.

When you email support, include your role, email address, the page you were using, and the exact action that failed.